In this episode, Graham Seldon interviews NAB’s Executive Manager Commercial Services, Michael Chambers.
Michael was previously an in-house business development manager with King Wood Mallesons. Now, he manages NAB’s relationships with law firms on their panel.
Michael shares his views from the other side of the law firm/client relationship including:
- Why it’s important for BDs to drive innovation with clients
- Why the best BDs spend more time with their clients than at their desk
- A call to action for BDs to be brave and bold in their approach to managing fee earners and clients